Voice Solutions

Blair Business Technologies (BBT) is an authorized dealer for NEC. We can customize your system to meet your specific present needs, while maintaining the flexibility for your future growth. Our Systems allow you to coverge voice and data networks and gain the main advantages of telephony over IP.

You can still enjoy the hundreds of features you've come to expect from traditional phone systems and the reliability that you need to conduct daily operations.

IP Telephony

The use of IP networks for telephony applications and data communication delivers significant cost and productivity advantages to companies with remote locations. If you have employees who work from a home or a regional office, you can significantly reduce telecommunications costs by rerouting interoffice traffic over your LAN/WAN.

What should you know before you implement IP Telephony? 
 

Wireless Solutions

Wireless access to desktop telephone resources means increased productivity and consistent customer service. When workers are not restricted to a desk, they can travel freely throughout their place of business and still remain responsive to incoming calls. Adding wireless to your phone system creates productivity without boundaries!

Unified Messaging

Blair Business Technologies offers the latest desktop messaging and call control technology.

    • Voice mail allows the caller to leave a message.
    • Automated Attendant gives the callers a menu of options, giving them quick access to their solution.
    • Desktop Messaging integrates your voice mailbox with your email inbox.
    • Desktop Call Control captures your incoming calls to your computer monitor. When a call arrives, a pop screen will

inform you of the caller’s name and number and offer you a number of handling options.

Contact Centers

Our contact centers deliver a comprehensive customer management solution. You can get call routing systems and management can now control the interaction with your business’ greatest asset: your customers.Whether customers contact you-by phone, fax, e-mail, text chat, voice over IP or web callback, our multimedia queue management ensures a successful result to each call.